Moss gone.House proud.

Describe the material, appearance and location of the problem, including when it started. A photograph of the wider area can show water paths or fittings that a close-up misses. The initial discussion can distinguish a cleaning request from an issue that needs repair or another form of assessment.

Yes. Identify each separately so the proposal can explain its method, extent and price. Different materials may need different processes and completion stages, even when they share the same property.

Discuss access, water arrangements and who can answer questions or authorise changes. The property and scope determine what is practical; do not assume attendance is unnecessary before those details are settled.

That cannot be promised. Suitable contamination removal may create a substantial improvement, but wear, deep staining and repair differences can remain. The quote should describe the likely result on the surface you already have.

No. It shows an existing cleaning comparison, not a guarantee for a different material or condition. Your expected result follows the assessment and proposed scope.

Only work specified in the quotation is included. A surface treatment and an identified repair have different purposes. Ask for optional tasks and any conditions to be set out clearly before accepting the proposal.

Start with your address, the surfaces you want cleaned and a few photographs taken from a safe position. Include anything that makes access difficult. We can discuss the work and what needs checking before providing a free, no-obligation quotation. The price should identify the areas covered and any separately agreed repairs or finishing work.

We serve the New Forest, Southampton, Whiteley, Fareham, Portsmouth, Bournemouth, Poole, Basingstoke, Hook, Reading, Eastleigh and Chandler’s Ford, Salisbury and Winchester. Our New Forest pages also cover Hythe, Totton and Lymington. Choose your area for service information, or share the property postcode when asking for a quote.